Last Updated: 1 January 2026 · Version: 3.1 · Language: Bahasa Melayu (ms-MY)
i Introduction – Why Your Privacy Matters to 771cuci
When you entrust your personal information to 771cuci, you have every right to know exactly how we use it, how we protect it, and under what circumstances it may be shared. This Privacy Policy is written in plain English so that every Malaysian member can understand it clearly, without having to wade through confusing legal jargon.
Privacy Policy 771cuci outlines our practices regarding the collection, use, storage, protection, and disclosure of your personal data. It also explains your rights as a data subject and how you may exercise them.
By registering an account or using any of our services 771cuci, you agree to the policies set out in this document. This policy is to be read together with Terms & Conditions and Responsible Gaming Policy ours, which forms part of our comprehensive member protection framework.
Privacy Policy 771cuci complies with Malaysia's Personal Data Protection Act 2010 (PDPA). If you have any questions about this policy, please contact us at support@771cuci.im.
1 Personal Information We Collect
771cuci collects your personal information through various means — when you register an account, make a deposit, play, contact customer support, or simply browse our website. Below are the categories of information we collect:
| Data Categories | Example Information | Primary Purpose |
|---|
| Personal Identity | Full name, date of birth, IC number | Identity verification (KYC), fraud prevention |
| Contact Information | Email, phone number, address | Communications, account notification delivery |
| Financial Information | E-wallet details (TNG, GrabPay), FPX account | Processing deposits and withdrawals in MYR |
| Platform Activity Data | Game history, betting records, VIP points | Account administration, VIP rewards programme |
| Technical Data | IP address, browser type, device information | Security, fraud prevention, optimisation |
| Communication Data | Live chat records, support emails, call logs | Customer support, service improvement |
Information We Do Not Collect: 771cuci does not request or store your e-wallet PIN, online passwords, or credit/debit card details. All financial transactions are processed through certified, secure third-party payment gateways.
Important: 771cuci will never contact members by phone, WhatsApp, or email to request passwords, e-wallet PINs, or any other sensitive information. If you receive such a request, it is a scam — report it to us immediately.
2 How We Use Your Personal Data
All information collected by 771cuci used for specific, legitimate purposes. We do not use your data for unrelated purposes without first obtaining your consent.
- Account Management: Register, verify your identity, manage your balance, and process deposits and withdrawals in MYR via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks).
- Security & Fraud Prevention: Monitoring suspicious account activity, detecting unauthorised login attempts, and preventing money laundering and illegal bet coordination.
- Legal Compliance: To comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements mandated by the relevant authorities. Your data may be shared with authorities where required under Malaysian law.
- VIP Rewards Programme: Calculating loyalty points, determining VIP tier eligibility (Silver, Gold, Platinum, Diamond), and automatically crediting cashback and upgrade bonuses.
- Service Communications: Sending transaction notifications, account updates, security alerts, and relevant promotional information (you may unsubscribe from promotional communications at any time).
- Platform Improvements: Analysing aggregated (non-individual) usage patterns to improve platform performance, design, and overall user experience 771cuci.
All analytics used for platform improvement are based on aggregated data that cannot be used to identify any individual. 771cuci does not make automated decisions that materially affect you based solely on data profiling.
3 Third-Party Data Sharing & Disclosure
771cuci takes the protection of your personal data extremely seriously. We does not sell, rent, or trade your personal data to any third party for marketing purposes.
However, there are limited circumstances in which your data may be shared with trusted third parties, strictly for legitimate operational purposes:
- Payment Gateway Providers: To process your deposits and withdrawals via methods such as DuitNow and FPX, the necessary transaction details are shared with certified gateway providers bound by confidentiality agreements.
- Game Software Providers: The minimum information required to run a game (such as session ID and balance) is shared with the game software providers working with 771cuci.
- Legal Authority: If required by a court order, police investigation, or lawful directive from a Malaysian authority, 771cuci will comply with disclosure requirements under applicable law.
- Technical Service Providers: Companies providing technical services such as cloud computing, cybersecurity, and analytics — all bound by strict data protection agreements.
Our Commitment: All third parties with whom we share data are required to uphold data protection standards at least equivalent to those of 771cuci. Written agreements prohibit them from using your data for any other purpose.
4 Technical Security & Data Protection
771cuci continuously invests in security infrastructure to ensure your personal and financial data is protected at all times. The following are the layers of protection we employ:
- 256-bit SSL Encryption: All communications between your device and 771cuci's servers are encrypted using SSL 256-bit standard — the same standard used by Malaysia's leading banks.
- Two-Factor Authentication (2FA): We encourage — and for sensitive transactions, require — the use of 2FA as an additional security layer. This ensures that only you can access your account, even if your password is compromised.
- Hashed Password Storage: Your password is never stored in plain text. We use strong cryptographic hashing algorithms, meaning no 771cuci employee can ever read your password.
- Fund Segregation: Your funds are held in a fiduciary account completely separate from the company's operating funds, keeping them protected even in unforeseen circumstances involving the company.
- 24/7 Security Monitoring: Our automated monitoring system detects and responds to suspicious activity in real time, around the clock.
- Regular Security Audits: 771cuci undergoes independent security audits on a regular basis to ensure our systems remain current with the latest cybersecurity threats.
While we take all reasonable steps to protect your data, no online system can guarantee absolute 100% security. We encourage you to use a strong, unique password and enable 2FA for maximum protection of your 771cuci account.
5 Cookies & Tracking Technologies
Website 771cuci uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored on your device.
- Essential Cookies: Required for core platform functionality — such as maintaining your login session and remembering your security preferences. Cannot be disabled without affecting platform functionality.
- Performance Cookies: Helps us understand how pages on the site are used — such as which pages are visited most frequently and how long they take to load. This data is collected anonymously.
- Functional Cookies: Remembering your preferences such as language settings and display options so you don't have to reconfigure them on every visit.
- Analytics Cookies: Used to analyse traffic patterns in aggregate for platform improvement purposes. 771cuci does not use analytics cookies to track your activity on other websites.
You can manage cookie settings through your web browser preferences. Please note that disabling certain cookies may affect the functionality of some parts of the platform 771cuci.
6 Data Retention Period
771cuci retains your personal data only for as long as necessary for the stated purposes, or as required under applicable Malaysian law. The following outlines our data retention guidelines:
- Active Account Data: Retained for the duration of your active account. Information is updated as needed.
- Financial Transaction Records: Retained for a minimum of 7 years from the transaction date, in line with Malaysian financial regulatory requirements (including AML requirements).
- KYC Records: Retained for the duration of the active account and for a minimum of 5 years after account closure, in line with Malaysia's PDPA requirements.
- Customer Support Logs: Retained for 2 years from the date of last interaction, for complaint resolution and service improvement purposes.
- Technical & Access Log Data: Retained for 90 days for security purposes and technical troubleshooting.
Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with standard information security procedures.
7 Your Rights as a Data Subject
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by 771cuci. We are committed to respecting and facilitating the exercise of these rights.
Right of Access
You have the right to request a copy of the personal data we hold about you.
Right to Rectification
You may request that we correct any inaccurate or incomplete data.
Right to Erasure
Under certain circumstances, you may request that we delete your personal data.
Right to Object
You may object to the processing of your data for direct marketing purposes.
Right to Restriction
You may request that the processing of your data be restricted under certain circumstances.
Portability Rights
You have the right to receive your data in a machine-readable format.
To exercise any of the above rights, please contact the privacy team 771cuci via email at support@771cuci.im, clearly stating your request. We will respond within 14 working days. In complex cases, this period may be extended by up to 30 working days, with prior notice given to you.
8 Children's Privacy & Vulnerable Persons Protection
Platform 771cuci is strictly for individuals aged 18 and above. We do not knowingly collect or store personal data from individuals under the age of 18.
If you are a parent or guardian and have discovered that your child has registered an account on 771cuci without authorisation, please contact us immediately. We will take prompt action to close the account in question, delete all related data, and return any funds involved.
771cuci applies age verification during registration and KYC procedures to confirm that all members meet the minimum age requirement of 18 years. Anyone found to be under 18 will have their access terminated immediately.
9 Privacy Policy Amendments
771cuci reserves the right to update or amend this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technological developments. We are committed to informing you of any material changes.
- Minor amendments will be updated directly in this document with a revised "Last Updated" date.
- Material amendments (such as changes to how we use your data) will be communicated via email notification to all active members and through an in-platform notice 771cuci at least 30 days before taking effect.
- Continued use of the platform after the amendment's effective date constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy page periodically. A version history of this document is available upon request — contact us at support@771cuci.im.
10 How to Contact Us About Privacy
If you have any questions, concerns, or requests regarding your data privacy at 771cuci, our team is ready to assist you:
- Privacy Email: support@771cuci.im (please include "Privacy Inquiry" in the email subject line)
- 24/7 Live Chat: Accessible directly within the platform after logging in
- WhatsApp: Number available in your account after logging in
Our target response time for privacy-related enquiries is within 3 business days for general inquiries, and 14 working days for formal requests relating to data subject rights. All communications concerning your data privacy are handled in strict confidence by our dedicated team.
How 771cuci Protects Your Privacy Every Day
Concrete measures we implement to safeguard every member's data
End-to-End Encryption
Every bit of data transmitted between your phone or computer and 771cuci's servers is protected by 256-bit SSL encryption. No third party can intercept or read your communications.
Multi-Layered Database Security
771cuci member personal data is stored in databases protected by strict access controls, encrypted at rest, and segmented by sensitivity level. Only authorised personnel may access data relevant to their specific role.
Rigorous KYC Verification
771cuci's KYC process ensures that only verified individuals aged 18 and above can open an account. This protects the entire community from identity fraud and misuse of the platform by irresponsible parties.
Data Minimisation Principle
771cuci collects only the data genuinely necessary for the stated operations. We do not collect data simply to store it — every piece of information we request has a clear and legitimate purpose.
No Direct Data Selling
771cuci has never sold, rented, or traded your personal data to advertisers or data brokers, and never will. Your data belongs to you — it is not a business commodity.
Ongoing Audit & Compliance
771cuci's privacy practices are reviewed regularly by our internal security team and independent auditors. We continually reassess our policies and procedures to ensure they remain relevant in light of the latest threats and legislative changes.
Your Data Is Safe with 771cuci – Register with Confidence
Your security and privacy are our top priority. Join over 300,000 Malaysian members who trust 771cuci for a safe and responsible online entertainment experience.